Help customers navigate their way through our products via email and support forums.

ThemeBoy has developed several products including free and premium WordPress plugins and themes. Our flagship plugin, SportsPress, currently powers 10,000+ club websites and our products are installed on over 35,000 sites and counting.

Our happiness team provides free support via the forums as well as premium support to our customers via our support site.

We’re looking for a confident happiness engineer who can join the premium support team by responding to technical questions from customers. The ideal candidate should have:

  • A strong understanding of the WordPress ecosystem.
  • A basic understanding of HTML, CSS, and PHP.
  • Experience supporting WordPress themes and/or plugins.
  • Willingness to learn how to use new products.

How to Apply

Think you’d be a great fit for this position? Great! Send us a short email to jobs @ this domain with the title of the position in the subject line. Please introduce yourself, let us know why you’d be a good fit for the team, and attach your résumé.

If you want to stand out from the crowd, please answer these questions to help us get to know you better:

  1. Tell us about an interesting problem you’ve worked on. What made it interesting?
  2. Do you use our products and/or their competitors? How would you improve one of them?
  3. What questions do you have for us?